One loyal customer is better than a hundred seasonal ones.



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What is Customer Retention ?



Customers’ retention and remarketing refers to the tactics like aggressive branding and promotion used by the sellers for highest market share and profit. It is the primary key for business success. It s important to measure customer retention as it helps to set up a benchmark for business growth and success which would not be important without customer retention.

According to Bain and Co., it costs seven times more to attract new customers than it does to retain existing ones. Research also shows that a 5% increase in customer retention can generate up to 125% in profits. Ignoring retention marketing and solely focusing on customer acquisition results in customer churn, which ultimately leads to a loss in revenue and profit margins. As a result, smart businesses are putting a more prominent focus on retention marketing.





How Customer Retention helps your Business ?

It makes sure your customers do not deflect to other competitor platforms.







Increased Demands

If a user is retained for a longer time then certainly it will help in increase in demands.



Easy Survival

Large audience group will make competition easy leading to easy survival in the market.



Goodwill Retention

More the customer retention more will be the customer demand more will be the goodwill





Market Expansion

Retention will help in retaining the expanded market platform and profits and growth.



Brand Promotion

Increase in the number of audience will make your brand the hero among the crowd.



Permanent Customers

Customer retaining will make the customers permanent and will also increase the chances of survival.





You vision of marketing must be to create customers who create customers.

It is what scales your business in the most cost effective manner.





Customer Retention and Marketing

Sounds Interesting ?

We can help you with strategies for customer retention and fill your database with loyalty rich customers. You can email us your queries at info@madncreative.com


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